Skip to main content

Accessibility statement

This accessibility statement applies to www.visithengistburyhead.co.uk. This website is run by Bournemouth, Christchurch and Poole Council.

 

How you should be able to use this website

 

We want as many people as possible to be able to use this website. You should be able to:

 

  • change colours, contrast levels and fonts using browser or device settings
  • zoom in up to 400% without the text spilling off the screen
  • navigate most of the website using a keyboard or speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

 

We also make the website text as simple as possible to understand.

 

AbilityNet has advice on making your device easier to use if you have a disability.

 

How accessible this website is

 

Parts of this website are not fully accessible. For example some:

 

  • pages and document attachments are not written in plain English
  • tables do not have row or column headers
  • documents have poor colour contrast
  • heading elements are not consistent
  • images do not have image descriptions
  • images used to convey information have poor colour contrast
  • information in tables cannot be reached with a keyboard
  • documents are in PDF format and are not accessible

 

Feedback

 

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, you can contact us by email at webcontent@bcpcouncil.gov.uk.

 

In your message, include:

 

  • the web address (URL) of the content
  • your email address and name

 

Requesting different formats

 

If you need information on this website in a different format like:

 

  • accessible PDF
  • large print
  • easy read
  • audio recording
  • braille

 

You can email us at webcontent@bcpcouncil.gov.uk. We’ll consider your request and get back to you within 20 working days.

 

Enforcement procedure

 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

 

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

 

Technical information about this website’s accessibility

 

We are committed to making its websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

 

Compliance status

 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard.

 

Preparation of this accessibility statement

 

This statement was prepared on 22 July 2025. It was last reviewed on 22 July 2025.

 

This website was last tested in 22 July 2025. The test was carried out by Bournemouth, Christchurch and Poole Council using Siteimprove and manual testing exercises.